Acquiring Customers
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Acquiring Customers

He Run;Zhang Yanlin

3.61284 learners

For CMOs and B2B/high-ticket business leaders grappling with skyrocketing customer acquisition costs and stagnant growth, *Acquiring Customers* delivers a data-backed, actionable playbook to turn marketing from a cost center into a profit driver. The book opens by addressing urgent industry pain points: 60% of B2B CMOs still waste time on outdated traditional tactics, while 40% face blame for missed revenue targets. It introduces the game-changing "Fishpond Nurturing Model"—framing customers as fish, businesses build dedicated pools to attract, qualify, and nurture leads instead of casting wide, inefficient nets. Dive into step-by-step strategies: build multi-channel content matrices tailored to buyer journeys, leverage inbound marketing and Account-Based Marketing (ABM) for targeted reach, use SCRM tools to unify lead data, and implement scientific lead scoring and nurturing to boost conversion rates. Real-world case studies from Microsoft China, Budweiser APAC, and Sigma prove these tactics work, showing how to cut acquisition costs by 67%, boost lead conversion by 47%, and align marketing and sales teams for seamless, sustainable growth.

Fishpond Nurturing ModelSCRMContent MarketingInbound MarketingAccount-Based Marketing (ABM)
Insight

Content Marketing Boosts Conversion

Targeted content marketing increases sales opportunities by over 20%. E-books and case studies build trust and guide users through their purchase journey.

ConversionTrust BuildingContent Marketing
Insight

Fun Content Does Not Guarantee Buzz

Research on hundreds of products shows fun products do not get more word of mouth than boring ones. Most daily talks are triggered by daily life scenarios, not novelty alone.

Word of MouthConsumer ResearchContent Marketing
Method

Build Viral Trojan Horse Stories

1. Embed your core brand value as a key part of the plot 2. Tap into shared unmet emotions of your target audience 3. Make the brand detail impossible to cut during retelling.

storytellingBrand CommunicationContent Marketing
Concept

Trojan Horse Story

A Trojan horse story wraps brand core information inside an engaging plot, so listeners absorb the brand message unconsciously while sharing the fun story naturally.

storytellingBrand CommunicationContent Marketing
Scenario

Dove Evolution Viral Video

The 100-dollar Dove short video showing how ads edit real women’s faces got 16 million views, drove double-digit sales growth and pushed Dove’s natural beauty brand image worldwide.

Case StudyContent MarketingBrand Story
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